Patti New, another Salmon Arm post office worker, said she recently received a call from the mother of a young man living away from home for the first time, telling her he was coming in to send his first-ever letter and would need some assistance. “Anyone under 30 basically doesn’t know how to address a letter,” said post office employee Julie Vanmale. Workers at Salmon Arm’s main post office said millennial customers are often unfamiliar with conventions for addressing and sending mail. When it comes to sending parcels and letters, millennials tend to need more assistance than other customers, say post office employees.
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